Your data
Delete your data
You can erase what Block Prism stores about you at any time. Block Prism has no account to close: your progress lives on your iPhone and in your iCloud.
Delete in the app
This is the fastest way and it takes under a minute.
- Open Settings. Tap the gear icon in Block Prism.
- Go to Privacy and data. Then tap Delete my data.
- Hold the button. Press and hold Hold to delete for about a second and a half. Letting go early cancels.
What is removed
- Your progress, Cores, stats and achievements
- Your settings
- The copy in your iCloud (queued and removed when you are online)
What stays
- Purchases stay with your Apple Account and can be restored
- Game Center data is managed by Apple
Remove the iCloud copy yourself
If you deleted the app or no longer have the iPhone, you can clear the iCloud copy from any Apple device. On iPhone, open Settings, tap your name, then iCloud, then Manage Account Storage and choose Block Prism. The exact wording can differ between iOS versions.
Cannot use the app? Ask us
Email support@luminastudio.ai with the subject Delete my data. We aim to reply within 7 days. We will tell you what we can remove and what is handled by Apple, and we will reply to the address you write from.
If you still have the app, use Export my data (Settings, then Privacy and data) and add the install ID from the file to your email. It helps us find what ad and analytics partners hold. Deleting in the app does not automatically remove events that Firebase or ad partners already received, so ask us if you want those removed too.
By post: Mehmet Aktug, Universiteler Mah 1606 Cd B Blok B401, 06800 Ankara, Turkiye (Turkey)
Other choices
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Turn off analytics and crash reports
In the app: Settings, then Privacy and data. Both are switches.
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Limit ad tracking
In iOS Settings, open Privacy and Security, then Tracking, and turn Block Prism off.
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Read the details
The Privacy Policy lists what is collected and why.
Questions? Contact support.